Indoor Air Quality
This review is long overdue. We had Comfy install our HVAC system a couple of years ago. Abel and team did an excellent job of on-time and professional installation of the furnace and the air conditioner, not to mention the clean-up after. But, saying just that will only amount to telling half the story. We are very pleased with the way Comfy handled some problems we encountered later. Over many months after installation, they had put a new vent, fixed the angle of pipes and spent a lot time getting rid of a particularly stubborn error code. Abel genuinely cared about our having a trouble free HVAC system; he painstakingly went looking to solve the evasive problem and set it right. Comfy's front desk staff deserves a special mention for the ease with which one can reach and talk to them, and for callbacks that were always prompt. I wish every business took care of the customers this way. Thanks Comfy for the excellent service. We will gladly recommend you to friends and family. Our best wishes to everyone of you.
- Sheshadri R. of Pleasanton
Abel, with Comfy, did a great job. He was professional, courteous, and explained everything; even showing me the repairs and explaining how my A/C unit should work. The estimate for the repairs was exactly what he quoted me. Its refreshing to deal with service companies like this that.
- Carey C. Stockton, CA
I just had Comfy out for furnace repair. He arrived early and fixed the problem within 30 minutes. Price was exactly what was discussed over the phone when I made the appointment. I am keeping their contact info. handy and will definitely use this outfit again.
- Harry P. Oakland, CA
Abel was knowledgable and repaired my heating system quickly and I was quite impressed with their service and price. Definitely will recommend them to my friends.
- Laura S. Danville, CA
I am thrilled with Comfy heating and their services ... Angie, Austin, Abil & Claudio were really on everything with our projects and took care of them all very well ... we are so glad that we pick Comfy for our Heating and Tankless water heater needs.
- Aykut A. San Francisco
Well after 20 years I think it was time for a new furnace. What an easy process at Comfy Heating. Everybody was so helpful and easy to deal with. Austin was very helpful and explained all the process. The Installers were great and very effective. Highly recommend this place. Great customer service! Office was also great!
- Ron A. San Leandro, CA
After researching products, my husband had some very specific requests for a new HVAC system. Comfy delivered. Austin came to our house, listened and checked out our system, and then gave us an estimate. Then, the team installed exactly what we wanted. Overall, the Comfy team is very knowledgeable, keeps commitments, and responds quickly to issues. Highly recommended!
- Sharlyn D. Pleasanton, CA
We Called Comfy after looking at multiple companies. Austin came out to assess our specific situation. They provided a great solution. We needed new ductwork, which included the abatement of existing asbestos ductwork by a 3rd party abatement company. The process was seamless, everything went as planned and on time, the airflow is well balanced. They informed us of a rebate program which they did all the paperwork for. Claudio and the installation crew did a great job. and everyone was always on time. We would refer them to anyone in the Bay Area needing heating or a/c work done!
- McCole C. San Francisco, CA
We could not be happier with the workmanship or integrity of this company. We had a mini split system installed and are extremely pleased with the outcome. Abel, the company owner, always made sure that all of our concerns and questions were answered and came out several times during the project whenever we had any concerns. The main workers, Claudio and Antonio were kind, efficient and tidy. Their concerns always seemed to be that we would be happy with the outcome of the project. We would not hesitate to recommend this company and would use them again without hesitation should the need arise.
- Gladys O. Fremont, CA
Comfy was very professional and efficient. Austin was punctual when he arrived to our home, showing up 15 minutes early. He was very intelligent and answered all of our questions right away. We received quotes from other companies, but Comfy had the best value! I love the idea that I'm supporting a local family business and I would recommend Comfy to my family and friends. Genuinely a very nice and hard-working team!
- Natalie E. Danville, CA
I had a issue with my heater blowing out cold air and called various HVAC companies and Comfy Heating and Air was the only company that could accommodate Saturday appointments. I made an appointment for over a week out and the evening before I received a text confirming the appointment for the next morning. A technician came out and diagnosed the problem of a bad thermostat. I agreed on the final price with parts/labor which was reasonable. They tested it and left with a happy and repeat customer for the future. From the beginning of making the appt to the end of fixing the problem. They exceeded my expectations and were polite, professional and knowledgeable.
- James H. Pleasant Hill, CA
The Comfy Heating & AC team was amazing. We live in a storybook home built in 1927. Our 32 year old gas furnace had to go. We received bids from Comfy and one of their local competitors and decided that we were most comfortable with Comfy. We are so glad we did. The installation team worked hard in tight spaces and made sure to get the new furnace and related duct work installed in one day so that we wouldn't have to go without heat during a cold spell. We love the new heat, thermostat, cleaner air, and lower energy bill. Highly recommend!
- Leah H. San Leandro, CA
The owner of Comfy really cares about his business and customers. I found an issue with my heater and called Comfy, within two days they came out and fixed the problem free at cost, and promised to reimburse me for other costs as well.
- Tom L. San Ramon, CA
Gave us a great system at a great price. But what was wonderful was the consistent professionalism from initial quote through installation and even afterwards, when our roofers didn't clean up a mess and it clogged the heater's drain causing a backup, Abel came out and painstakingly cleaned water and made sure everything was right. Super happy!
- Ian T. San Francisco, CA
Our house has been struggling to heat up for the last 4 years. We just had our second child and needed to get adequate heat for the baby! These guys not only added a new vent in my babies room, but also increased the heat in our entire house! Do not hesitate in trusting these people with your heating! HIGHLY recommend! Fast, polite, and great service!!!
- Richard V. San Lorenzo, CA